How does delivery and collection work?
We can deliver to your venue or you can collect from us (by prior arrangement). Delivery will be charged at £0.35 per mile. Alternatively you are more than welcome to collect and return the crockery to us, free of charge!
How long is the hire period for?
Usually between 1 and 4 days. Extensions can be pre-agreed and will be charged for.
Can I choose the colours/sizes of the crockery?
Due to the vintage nature of our items and the fact that they are no longer mass-produced, we cannot guarantee specific colours or sizes of particular items. Wherever possible we will do our best to work with any colour schemes for your event. If we have enough notice, we can try to source particular items for you, but no guarantees!!
What about the washing-up (boo!)?
Obviously due to the very delicate nature of our china, it must be washed by hand. You have two options: wash it up yourself by hand, and return to us as delivered. Or we can wash it up for you - just scrape off excess food, empty out drinks and rinse cutlery, and pack back into the boxes provided.
What happens if I break something?
We understand that accidents happen. However due to the unique nature of our collection, we charge per item for losses/breakages as follows:
£8 per china item (cup, saucer, tea plate)
£20 per teapot
£20 per cake stand
£POA for all other items
To secure your booking, we require a 20% deposit. The balance should be paid at least 14 days before the event by cheque or electronic bank transfer. A separate refundable damages deposit of £100 is also required, by separate cheque 14 days before the event.